Terms & Conditions

1. Acceptance of These Terms

These Terms & Conditions ("Terms") govern your access to and use of the website operated by Pharmique Pharmacy ("Pharmique," "we," "us," or "our"), located at 1210 S International Pkwy Ste 166, Lake Mary, FL 32746, and any services, content, forms, or features made available through it (collectively, the "Site").

By accessing or using the Site, you agree to be bound by these Terms and by our Privacy Policy and Medical & Legal Disclaimer, which are incorporated herein by reference. If you do not agree to these Terms, please do not use the Site.

2. Eligibility

You must be at least 18 years of age, or the age of majority in your state of residence, to use this Site. By using the Site, you represent and warrant that you meet this requirement and that the information you provide is accurate, current, and complete. The Site is intended for users located in the United States, and primarily for residents of the State of Florida and areas where Pharmique is licensed to provide pharmacy services.

3. Nature of the Site and Services

This Site provides general information about Pharmique Pharmacy and its compounding and pharmacy services, and allows you to submit prescription refill requests, prescription transfer requests, and general inquiries through online forms.

• No online sales or payment processing. The Site does not sell medications or process payments online. Submitting a form does not constitute a purchase, an order confirmation, or a guarantee that a prescription can or will be filled.
• Requests are not prescriptions. All prescriptions require a valid order from a licensed healthcare provider and are subject to verification, pharmacist review, and applicable law.
• No professional relationship by form. Submitting a request or using the Site does not, by itself, create a pharmacist-patient or doctor-patient relationship.

5. Acceptable Use

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree that you will not:

• Provide false, misleading, or fraudulent information, including impersonating another person or submitting a prescription request on behalf of someone without authorization;
• Attempt to obtain medications without a valid prescription or in violation of state or federal law;
• Use the Site in any way that violates applicable laws or regulations, including HIPAA, DEA, FDA, and Florida Board of Pharmacy rules;
• Introduce viruses, malware, or other harmful code, or attempt to gain unauthorized access to the Site, its servers, or any connected systems;
• Interfere with or disrupt the Site, including through automated scraping, denial-of-service attempts, or excessive automated requests;
• Reproduce, distribute, or create derivative works from Site content without our prior written permission.

6. Your Submissions and Communications

When you submit information through our forms, live chat, or other Site features, you are responsible for the accuracy of that information. Please do not transmit sensitive Protected Health Information (PHI) through web forms or live chat; for prescription matters, contact us directly at (407) 610-9090.

By submitting non-confidential feedback, suggestions, or ideas about the Site or our services, you grant us a non-exclusive, royalty-free, perpetual right to use them without obligation or compensation to you. We handle your personal and health information as described in our Privacy Policy.

7. Intellectual Property

All content on the Site, including text, graphics, logos, images, page layouts, and the "Pharmique" name and branding, is owned by or licensed to Pharmique Pharmacy and is protected by United States and international copyright, trademark, and other intellectual property laws. You are granted a limited, revocable, non-exclusive license to access and use the Site for your personal, non-commercial use. No other rights are granted, and any unauthorized use is prohibited.

8. Third-Party Links and Services

The Site may contain links to, or integrate, third-party websites and services (for example, our live chat provider). We do not control and are not responsible for the content, accuracy, availability, or privacy practices of third parties. Your use of third-party websites and services is governed by their own terms and policies and is at your own risk.

11. Indemnification

You agree to indemnify, defend, and hold harmless Pharmique Pharmacy and its owners, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your misuse of the Site, your violation of these Terms, or your violation of any law or the rights of any third party.

13. Governing Law & Venue

These Terms and any dispute arising out of or relating to them or the Site are governed by the laws of the State of Florida and applicable federal law, without regard to conflict-of-law principles. Subject to the arbitration provisions in Section 12, you agree that any dispute not subject to arbitration shall be brought exclusively in the state or federal courts located in Seminole County, Florida, and you consent to the personal jurisdiction of those courts.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date above and post the updated Terms on this page. Material changes may be communicated through additional notice where appropriate. Your continued use of the Site after changes become effective constitutes your acceptance of the revised Terms.

15. Termination

We may suspend or terminate your access to the Site at any time, without notice, for any reason, including if we believe you have violated these Terms. Provisions that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution — will continue to apply.

16. Miscellaneous

• Entire Agreement: These Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and Pharmique regarding the Site.
• Severability: If any provision is found unenforceable, the remaining provisions will remain in full force and effect.
• No Waiver: Our failure to enforce any provision is not a waiver of our right to do so later.
• Assignment: You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.